In the event of the death of an account holder, we must be informed as soon as possible. As long as we have not been informed about the death, we may (continue to) execute orders placed by or on behalf of the account holder. We may (continue to) execute orders that have been given to us before we have been informed of the death if we could not reasonably have been able to prevent the execution.

If we are informed that an account holder has died, we shall block his/her account until it has been demonstrated legally and convincingly in our opinion that he/she has died as well as who is legally authorised to act on his/her behalf. Only when this is sufficiently clear, shall we proceed to settle the account together with this (legal) person. GoldRepublic has the right to charge costs for its cooperation.

GoldRepublic is not obliged to provide information again regarding actions and transactions that have been carried out before the time of death.

If an account in completely inactive for longer than five yeas and we cannot reach you via the contact details that are known to us, we have the right but not the obligation, to have you tracked down at your costs.